ILS: OFFICES: ADMINISTRATIVE COMPUTING:

212 Pettigrew • (207) 753-6970 • 8am to 5pmMonday-Friday

Administrative Computing Services staff provides assistance with all aspects of enterprise database systems, including support for the Banner Information System, Banner Self-Service, R25/S25, database design, data access including reporting and desktop application support.

 

WHAT IS THE BANNER INFORMATION SYSTEM?

Banner is an administrative software application developed specifically for higher education institutions by SunGard Higher Education (formerly Systems & Computer Technology Corp). The Banner system consists of many integrated modules, including Student, Financial Aid, Finance, Advancement, Human Resources and General. The system is highly integrated, with all modules sharing a common secure database. Multiple departments throughout campus enter and use the information in Banner, facilitating the maintenance of the college’s shared data and minimizing redundancy. With this common database we are able to ensure the integrity of student’s records from admission through graduation and beyond as an alumnus, as well as maintaining all other financial and administrative records.

The current release of Banner, version 7, is completely web-based and accessible to authorized users at http://banner.bates.edu.


ACCESSING BANNER 7:

To access Banner simply enter banner.bates.edu in the address line of your browser (Internet Explorer is recommended).

Enter your ID and your Banner password (leave database blank) and press Enter.

The first time you launch Banner 7, a new JInitiator file will automatically download to your PC. This takes a couple minutes so please be patient. Subsequent connections will be much faster.

In Internet Explorer, to avoid inadvertently closing your Banner session, you must go into Tools/Internet Options…/Advanced and uncheck "Reuse windows for launching shortcuts."

If you run into problems launching Banner 7, please contact Help Desk Services at ext. 8222.  If you have specific issues within your particular Banner module, please contact your designated support person.


BANNER RESOURCES:

BANNER 7 Frequently Asked Questions

Banner Documentation:

The the Banner Documentation Bookshelf is available at http://banner.bates.edu/docs/bdox7x/bkshlf7x.pdf, and also when you are logged in to Banner, in the My Links section on the right.

This is supplied by SungardHE and is the best source of information on the many features of Banner, and on how to get started using Banner. This documentation library is very thorough.  Even if you are an experienced Banner user, you may find in it a wealth of information that you never knew about what you can do with Banner, and what Banner can do for you. A good place to begin is in the SungardHE Banner General section, the Getting Started Guide, and the User Guide, Chapter 1 Overview.

The bookshelf is in PDF format and requires that Adobe Reader be locally installed. Upgrading to the most recent version of Adobe Reader will allow you to use the search features of the Bookshelf.


Banner Basics Online Tutorial:

SungardHE has provided an on-line tutorial. It is a little bit funny, but does have some useful information, especially for those who may be fairly new to Banner.



For questions or assistance, please contact the Administrative Computing staff listed below:

Contact Name Areas of Responsibility Email Phone
Eileen Zimmerman Director of Administrative Computing ezimmerm 753-6970
Linda Addona Admissions, Athletics, Dean of Students, Security laddona 786-8233
Sarah Bernard Oracle Database Analysis, Banner Security Administration sbernard 786-6433
Nancy Crosby Banner Finance, Banner Financial Aid, Banner General, Banner Workflow ncrosby 786-8231
Daniel Lindahl Oracle & SQL Server Database Administration, Middle Tier Administration dlindahl 786-6383
Jason Moreau Banner Student, Dean of Faculty jmoreau 786-6431
Angela Reed Hyperion Reporting, Business Analysis areed 786-6430
Marsha Roy Banner Accounts Receivable, Banner Human Resources, Events (R25), Kronos mcook 786-6370
Jason Sanford Banner Advancement jsanford 786-8286

 

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