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TOPIC:     HANDLED BY:     PHONE:
Audio Visual Requests   Media Services   6424
Banner Issues   Administrative Computing  

6370
Classes given by ILS   ILS Training Group   6386
Computer Labs   Help Desk Services   8222
Computer Sales   Sales & Service   6376
Computer Repair   Sales & Service   6376
Computer Troubleshooting   Help Desk Services   8222
Database Design and Access   Administrative Computing   6370
Dial Up Connections   Help Desk Services   8222
Email Questions and Problems   Help Desk Services   8222
Garnet Gateway (Noline online)   Registrar and Student Financial Services   6096
Interlibrary Loan   Interlibrary Loan Department   6471
Internet Access Issues   Help Desk Services   8222
Library Materials and Policies   Ladd Library   6271
Loaners - Bates Equipment   Media Services   6424
Moving or Removing Bates Computers and Equipment   Help Desk Services   8222
Network Access Problems   Help Desk Services   8222
Passwords   Help Desk Services   8222
Policies - Computer Use   Help Desk Services   8222
Proxy Server Issues   Help Desk Services   8222
Research Requests   Ladd Library Reference Services   6271
Scanning Equipment   Coram 6 Lab   8222
SNAP   Help Desk Services   8222
Software - Supported Applications   Help Desk Services   8222
Telephone and Voice Mail Issues   Help Desk Services   8222
Video Lab   Media Services   6424
Web Pages   Academic Technology Services   6491
Wiring Problems - Ports or Jacks   Help Desk Services   8222
Workshops and Tutorials   ILS Training Group   6386

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