Bates College supports connecting student computers with the Microsoft Vista operating system to the Bates network. Instructions for configuring Vista to connect to the Bates network can be found here.

First year students will receive their Password Change Token with their Housing Packet in the mail. The Password Change Token will allow users to access the Bates Password Manager. Logging into the Password Manager will give users the opportunity to create their own Bates Password which will be used for email, network access and other Bates network services. More information on Passwords can be found here.

Returning students should look for reminders to change their password in their email accounts. Paswords are require to be changed each year. If you have further questions regarding changing your password, please check the Password FAQ page or contact Help Desk Services.

Additional information about connecting to the network and more can be found by contacting Help Desk Services. The Help Desk may also be reached via the following methods.

BLive is a web-based collaboration tool that allows you to chat and share desktops with a Member of the Help Desk Services Team. Internet Explorer (version 6.0+) is required.

Add us to your buddy list! Use AIM to instant message bateshelpdsk1855 Do not send passwords, PINS, or ID numbers via IM.