Part 6: Information and Library Services The George and Helen Ladd Library Library services are provided in the George and Helen Ladd Library, which serves the general curricular, reference, and research needs of the College, and in the Edmund S. Muskie Archives and Special Collections Library, which houses the archives, manuscripts, rare books, and other special collections of the College. Hours During the fall and winter semesters, the hours of Ladd Library are as follows: Building, Stacks, Circulation, Reserves, and Audio Monday – Thursday: 7:30 a.m. – 1:00 a.m. Friday: 7:30 a.m. – 10:00 p.m. Saturday: 10:00 a.m. – 10:00 p.m. Sunday: 10:00 a.m. – 1:00 a.m. Reference Monday – Thursday: 8:00 a.m. – 5:00 p.m. and 6:30 p.m. – 10:00 p.m. Friday: 8:00 a.m. – 5:00 p.m. Saturday: 1:00 p.m. – 5:00 p.m. Sunday: 1:00 p.m. – 5:00 p.m. and 6:00 p.m. – 10:00 p.m. Special Collections Monday – Friday: 9:00 a.m. – 5:00 p.m. Wednesday: 7:00 p.m. – 9:00 p.m. Short Term Hours Monday – Thursday: 8:00 a.m. – 10:00 p.m. Friday: 8:00 a.m. – 8:00 p.m. Saturday: noon – 8:00 p.m. Sunday: noon – 10:00 p.m. During recesses and summer vacation, the Library is open 9:00 a.m. – 5:00 p.m., Monday – Friday; closed Saturday and Sunday, except when otherwise announced. Collection The Library's collection is designed primarily for undergraduate research but Faculty members may procure materials not in the collection through the nationwide interlibrary loan network. Currently, the Library holds more than 525,000 volumes of print material, 70,000 pieces of microform, 27,000 items of recorded material, and access to hundreds of resources on-line. These resources are augmented by the collections of Colby and Bowdoin Colleges; the combined library holdings exceed 2,000,000 volumes. Faculty members should consider the Colby and Bowdoin collections as part of the resources available for their research. 9/2000 On-Line Services On-Line Catalog. The central point for information about library holdings is the On-Line Public Access Catalog (OPAC), which can be consulted at terminals located throughout the Library, and on almost any personal computer via the campus network. The system also provides access to the catalogs of Bowdoin, Colby, and other libraries, and information about the periodical holdings of libraries in Maine (MULS). Other On-Line Services and Electronic Resources. Through the Internet, a user may access library catalogs, full-text resources, guides to academic World Wide Web sites, and much more. The Library also subscribes to many general and subject-related services that are made available through the campus network. The reference librarians are happy to assist Faculty members in accessing all on-line databases. Reference and Instructional Services In addition to individual reference consultation, reference librarians and other information professionals can provide instruction on the use of computing and information resources for groups of students in the Library's electronic classroom. Faculty members are encouraged to take advantage of this service so as to provide their students with improved skills in utilizing the Library's wealth of information, the growing array of resources available elsewhere, and the computing skills that are now essential to scholarship. Circulation There is no set limit for the number of books Faculty members may borrow from the Library. All books are due one year from the date they are checked out, and are subject to recall two weeks after the book is checked out if someone else needs the material. All Library users are required to return materials recalled for others. Failure to do so will result in a block on circulation privileges. Each Faculty member will need a BatesCard to charge out materials from the Library. The Library expects that all books charged out to Faculty members will be returned to the Library when due. The material can be checked out again at this time. If a Faculty member does not return material after notification is sent, the Head of Circulation will issue an invoice showing the replacement cost of the material as well as the processing and billing fees. A Faculty member is not permitted to charge out additional items until either the material is returned or the invoice is paid. At any time Faculty members must pay for replacement cost of any lost items, plus processing and billing fees. The following materials do not circulate: current and bound periodicals, reference books, and microform material. Faculty members should be aware that it is against Library policy to disclose the name of the patron who has borrowed a particular item. Circulation Reserves The Library operates a closed reserve system in circulation. Approximately a month before the winter semester and Short Term begin, request forms for reserves are sent out to all Faculty members. Request forms for the fall semester are sent out during Short Term. All materials brought to Circulation prior to the deadline, at least three weeks before the start of the semester, will be processed and ready for the first day of classes. After this date has passed, reserves will be processed on a first-come, first-served basis. Faculty members are asked not to use the Library reserves for purposes other than course-related readings for their students. If the desired materials are not available in the Library's collection, Faculty members should request that the Library purchase the materials at least eight weeks before they are needed for reserve purposes (purchase requests should be directed to the Library liaisons). Material placed on reserve may be borrowed for a two-hour, one-day, or three-day period; most two-hour reserves may be borrowed overnight. Circulation statistics for reserves are available to Faculty members during the semester. All photocopied materials for reserve must meet "fair use" guidelines under the Copyright Law of the United States (Title 17 of the U.S. Code). Copies of the Library's Copyright Policy are available at Circulation and Audio and on the Library's World Wide Web page. Audio Reserves Videotapes, laserdiscs, LPs, and compact discs may be put on reserve in Audio; requests should be sent to the Associate Librarian or the Audio Assistant. Photocopying and Duplication of Copyrighted Material The Library has the responsibility to see that it does not infringe on copyright laws in reproducing any materials, whether in print or in any other format. College policies on copyright are available from the Dean of the Faculty's Office. Faculty members have the responsibility to comply with copyright laws; the College will provide no defense or indemnification to Faculty members who illegally reproduce copyrighted material. Security System The Library's security system prevents patrons from taking material out of the Library without charging it out. Students who violate the security system are reported to the Dean of Students and Faculty members who willfully avoid charging out Library materials are reported to the Dean of the Faculty after a second violation. CBB Consortium Many materials held at the Bowdoin and Colby libraries may be requested directly by using the "requester function" of the On-Line Catalog; if the needed materials are not available from these two sources, interlibrary loan will seek the materials at other libraries. The Bowdoin, Bates, and Colby libraries employ a delivery service which can usually deliver material in less than three working days after the request is made. A Faculty member with a BatesCard may borrow materials over-the-counter at Bowdoin and Colby. Interlibrary Loan Borrowing of materials from other libraries is a basic service of the Library to Faculty members, staff, and students. Requests may be placed at the reference desk or electronically from the Library's web page. There is no charge for books or photocopies acquired through interlibrary loan, but the lending of items is subject to conditions imposed by the library owning the materials. These items may not be placed on reserve and generally cannot be renewed; sometimes their use is restricted to Ladd Library. Periodicals from other libraries are normally not lent; instead, the Library purchases photocopies of the particular articles needed. Student theses and research projects should be conceived within the range of research materials available at the Bates, Bowdoin, or Colby libraries. Assignments which do not require extensive interlibrary loans for long periods of time are encouraged. Materials still in print needed for specific research projects may be requested through the Library liaisons. Use of Other Libraries Faculty members wishing to conduct research in libraries other than those at Bowdoin, Bates, or Colby should make their needs known to the Librarian, who will write a letter of referral to the library with the desired resources. United States Government Publications The Library holds a collection of government publications, dating back to 1883, which is shelved on the ground floor. These documents circulate to Faculty, staff, students, and members of the local community. Audio and Video Recordings The Library holds an extensive collection of recorded materials on compact disc, LP, cassette, laserdisc, and videotape, which are all listed on the On-Line Catalog. Circulating video recordings are charged out to students for a 24-hour period; both circulating and non-circulating video recordings may be charged out to Faculty members for a three-day period. Sound recordings do not circulate to students; Faculty members may charge them out for a two-week period. Purchase of Library Materials Books are purchased both by selection and through the Library's approval plan. The plan's purchase profiles in a given subject area are made in consultation with the Faculty. Requests for purchase of all materials, including periodicals, video recordings, sound recordings, and other electronic resources, as well as books should be made through the Library liaison who works closely with the Faculty member's department or program. The Edmund S. Muskie Archives and Special Collections Library Dedicated in 1985, the Edmund S. Muskie Archives documents alumnus Edmund S. Muskie's (1914–1996) career in public service from his first election to the Maine House of Representatives in 1946 to his appointment as U.S. secretary of state in 1980 by President Jimmy Carter, as well as his activities after leaving public office. It also holds a permanent collection of memorabilia from Muskie's personal and public life. The collection­one of the largest in the nation on a non-presidential political figure­provides students from Bates and elsewhere an opportunity to gain firsthand experience in historical research using primary documentary material, complementing the College's academic programs. It is a rich source of documentation on national and state politics, foreign policy, environmental issues, and other matters of public policy to which Muskie made important contributions. The Special Collections include nearly two thousand rare books; one of the strongest collections in America of early Baptist publications (reflecting the College's origins); the Jonathan Stanton Natural History Collection; the Phelps Collection of signed first editions; the Isaac Rice Collection of nineteenth-century works in French and German; publications of Maine small presses; the Marsden Hartley Collection (consisting of books owned by the early twentieth-century painter and poet, a Lewiston native); the Berent Collection of Judaica; works by authors associated with Bates, both alumni and staff; and archival material related to the College and its history. It has more than fifteen thousand volumes in its collections and thousands of photographs and other manuscript and archival documents. Beginning in the 2000–2001 academic year, the Muskie Archives and the Special Collections Department have combined to form the Edmund S. Muskie Archives and Special Collections Library. This facility, housed in the Muskie Archives building, provides resources to improve archives and rare books services to the College community and the public, and creates the first Bates College Archives program. Members of the Faculty are encouraged to consult with Muskie Archives and Special Collections staff to design research experiences using original documents, photographs, and other materials. Faculty members disposing of College records and personal papers should also consult with the staff to determine the records' potential as permanent sources of information for the College Archives. 9/2000 Bates College Information Services Bates College Information Services (BCIS) provides computers, software, training, and information resources to Faculty, students, and staff, and twenty-four hours access to the campus network and academic minicomputers. Information Services is the purchasing agent for all College computers, and manages repair services for College-owned machines. BCIS manages a campus network connecting all computers using TCP/IP and the Windows NT network operating system. The network provides access to a wide variety of print and file facilities, software resources, and minicomputer servers. All student rooms and offices are part of the network. The Bates College computer network is connected to the Internet and supports electronic mail, file transfer, remote login services, and access to the World Wide Web. Academic Computing Services operates the Information Services HelpDesk and the public computing facilities, supports Faculty computing needs, and works with reference and instructional services staff in the Library to offer training in the use of software and electronic resources. User Assistance offices are located on the ground floor of Pettigrew Hall. The HelpDesk in 117 Pettigrew provides computing assistance to students, Faculty, and staff. More than 175 public microcomputers are clustered in Hathorn Hall, Pettigrew Hall, Pettengill Hall, Dana Chemistry Hall, Carnegie Science Hall, and Ladd Library. As a member of ICPSR (Inter-University Consortium for Political and Social Research), Bates can obtain databases from many different sources. BCIS staff assist with data extraction from these data sets and statistical packages such as SPSS enable students and Faculty members to perform requisite data analysis. BCIS provides a variety of software packages. A list of software packages used at Bates College is available on the Information Resources pages on the World Wide Web. The Bates College World Wide Web home page (http://www.bates.edu) is managed by Information Services and the Office of College Relations. The Bates web site includes the admissions application, access to Ladd Library, course listings, web pages for many courses, career services information, news and special events information, sports scores, student home pages, and the on-line course registration and student records system. Video conferencing among Bates, Bowdoin, and Colby Colleges is also available. Academic Computing staff offer consulting services in finding appropriate software and hardware for specific needs in offices and classrooms, assistance with facility design, and support for presentation needs. For information about classroom audiovisual equipment and services, or to borrow a portable computer, slide projector, audio cassette player, or similar item, or to arrange for classroom display of imagery, contact Media Services at 6424. Information Services makes computer hardware and software available for private purchase by students, faculty and staff members. Dell and Macintosh desktop and laptop microcomputers appropriate for use on the campus network are offered, as are peripherals and software, many at substantially discounted prices. The sales program staff facilitates repair services for privately owned machines, and provides referral for warranty and non-warranty repair services. Non-warranty repairs are paid for by the user. Refer to BCIS Service and Repair Policies on the World Wide Web for more details. Bates College Computer Use Policy Each user of Bates College Information Services has two basic rights: (1) the right to privacy with respect to the information stored in their user account, hard drive, or on diskette, as well as their computer output; and (2) the right to a fair share of the system resources. Users who violate the rights of others, either by accessing information to which they have no right, or by using an excessive amount of system resources, are acting in an unethical manner. Information Services reserves the right to take whatever actions are necessary to prevent a user from violating the rights of other users. To assure each user privacy and a fair share of system resources, all users must comply with Information Services policies. Since Information Services cannot anticipate every possible way in which users might intentionally or unintentionally violate the rights of other users, the guidelines listed below are illustrative, not exhaustive. Any activity that results in loss of privacy or unreasonable reduction in system performance for other users is unethical. Cases involving unethical behavior will be referred to the Office of the Dean of Students, the Dean of the Faculty, or the Human Resources Office, as appropriate. Each user is issued a user account and should always log into the computer under that account. Using any other account is an invasion of the privacy of the individual issued that account. The right to use the Bates College computing facilities is nontransferable: a user should not allow another individual to use his or her account. Each user is held responsible for the computing activities that occur under his or her account, so users should make special efforts to preserve the security of their passwords. All files and computer output belong to someone. They should be assumed to be private and confidential unless the owner has explicitly made them available to others. A user should not alter, manipulate, or inspect the contents of another user's file area without the user's knowledge and explicit permission. Similarly, a user should not alter or manipulate the contents of a public library or directory unless the owner has specifically authorized the user to do so. Users should also take steps to protect their data. Because electronic information is volatile and easily reproduced, respect for the work and personal expression of others is especially critical in computer environments. Violations of authorial integrity including plagiarism, invasion of privacy, unauthorized access, and trade secret and copyright violations may be grounds for sanctions against members of the academic community. (From Using Software published by EDUCOM, used with permission.) For example, a user who presents the work of another user as his or her own by simply submitting a duplicate listing of a homework assignment is committing plagiarism. A user who exploits flaws in system or instructor software to obtain answers to an assignment or examination or who manipulates the contents of a file containing grades or other records of course performance is being academically dishonest. For more information, see the Bates College Statement on Plagiarism and a Guide to Source Acknowledgments. Information content supplied by users and visible or sent to others over computer networks is subject to the same rules of conduct that apply to any message in any other medium. Networks such as the World Wide Web have greatly expanded the capacity of Bates users to view and interact with computers all over the world. A user should not use the Bates College computing facilities to go beyond normal Internet connections to gain unauthorized access to other computers off campus. Users should notify Information Services staff of any off-campus computing arrangements they have that may have an impact on Bates computing resources. Unauthorized access to, and use of, other computers may result in criminal and/or civil action. A user should not alter the normal functioning of the computing system. This applies to attempts to reallocate storage space, to change the priority levels at which programs run, or to gain unauthorized access to other user accounts, passwords, or system directories. It also applies to attempts to degrade system performance, to "crash" the computer, to disconnect other users from the computer, or to send unsolicited messages and "junk" mail to other users of the system. These restrictions apply to all Bates computers, including public microcomputers. More generally, all users have a responsibility to avoid running programs that are wasteful of system resources, especially when doing so noticeably reduces the performance of the system for other users. A user should not attempt to reserve access to the computer for his or her own use, and should log out when the computer is not in use. Generally a user should not use more than one port or microcomputer at a time. Game and other recreational programs have the lowest priority on the system. Anyone using a computer in a public lab for game or conference must relinquish it to another user upon request. Modems may not be used for games, which includes muds and irc. Modems are a limited resource, and may only be used for educational purposes. A user should not abuse or mistreat Information Services equipment. All users should become thoroughly familiar with the proper operating procedure for a given device before attempting to use it. High-speed printers, plotters, multimedia equipment, scanners and similar equipment are quite delicate and easily damaged through careless or rough use. A user is held responsible for any damage to equipment caused by his or her own carelessness. Information Services provides documentation on-line, in Treat Gallery, at remote sites on campus, and in the Library. A user should not remove documentation from any of these locations. Documentation may also be purchased from Information Services, the Bookstore, and through other commercial channels. Bates College computing systems are available to the Bates community to further the educational goals of the College. Bates College does not permit use of its computing resources to support commercial enterprises of account holders. A user in doubt about a particular case should contact the Information Services Management Team. System Administration Information Services staff charged with the responsibility for maintenance of the integrity and security of the College's computing systems are permitted to copy or move user files for routine backups and preservation. They are authorized to investigate possible abuse of computer systems, and to take appropriate action. A user can expect that staff will not inspect the contents of their files without proper justification and authorization. Bates College IP addresses are issued and authorized by Information Services staff. They are available for use only by the person to whom they have been issued for uses authorized by Information Services. Most software is protected by copyright law unless it has been placed in the public domain. It is illegal to duplicate or distribute software or its documentation without the permission of the copyright owner. Software acquired by Bates College is licensed to the College. The licenses restrict how and where the software may be used by members of the College community, and Information Services manages the system in order to minimize the number of copies of software needed to support College work. Consult Bates College Information Services for information about the content of particular license agreements. The guidelines discussed above are intended to insure that each userıs rights to privacy and fair share of system resources are protected. Users are requested to inform Information Services staff if they suspect that their rights are being violated. 9/2000